The White Whale Steps In To Help MEXC Revamp Business Practices

Crypto trader The White Whale has offered to serve as an unpaid advisor to MEXC following the resolution of a months-long dispute over $3.15 million in frozen funds.

The prominent trader extended the offer after an hour-long video call with MEXC Chief Strategy Officer Cecilia Hsueh.

“If you truly want to fix what was broken — I’ll support you. I’ll make myself available as an unpaid advisor,” The White Whale wrote on X.

Hsueh accepted the offer and stated that MEXC is “committed to building a new MEXC: more transparent, more user-centric, and stronger than before.”

MEXC unfroze funds after public pressure campaign

The dispute began in July when MEXC froze The White Whale’s account citing vague “risk control” protocols. The exchange alleged the trader had placed two orders within the same second.

The White Whale went public with the situation in August 2025, claiming his only offense was being “too profitable.”

He maintained that he had committed no wrongdoing, never used trading bots or privileged API access, and had already completed extensive KYC requirements including live video verification, address proof, and phone number confirmation.

The hashtag #FreeTheWhaleWhale became popular on X. Other users reported similar account freezes. On-chain investigator ZachXBT publicly supported the trader, putting pressure on MEXC.

On October 31, 2025, Hsueh issued a public apology, acknowledging that the exchange had mishandled the situation. The company released the full $3.15 million in frozen funds to the trader.

White Whale defends MEXC executive from false rumors

Cecilia Hsueh faced sexual rumors during the dispute. She posted on X: “People enjoy tearing women down by inventing sexual rumors, it’s pathetic. It takes courage and resiliency for a woman to lead in this industry.”

The White Whale stepped in to defend her after users sent him an explicit video. “She is not the woman in the video,” he wrote. “I understand why acting out sometimes makes people feel better when there is so much pent-up rage, but the truth still matters.”

The White Whale stated that a better MEXC would improve crypto as a whole. “It will take time to regain the community’s trust, but I’m confident we’re on the right path,” Hsueh replied.