Natwest Online Payments Go Down
Customers at Blighty's high-street bank Natwest have been struggling to make online payments this afternoon.
One customer got in touch to report that a NatWest web-chat support person today told them: "We are currently experiencing issues with online banking, particularly making payments to new and existing payees on your online banking - we're working fast to fix this..."
Other folk took to Twitter to complain:
Anyone banking with NatWest today - they are having massive issues with their online banking
— Danielle Slatter (@mouseslatter) September 28, 2016
@NatWest_Help Need to send money ASAP via online banking but it's coming up as "temporarily unavailable". Any way I can get around this?
— Will Fuller (@will_fuller) September 28, 2016
@NatWest_Help Do your current online banking problems include making payments? Trying to transfer and get a service unavailable message Thx
— Gavin P (@gavin3919) September 28, 2016
Natwest isn't exactly a stranger to online outages.
However, the most notorious incident was in 2012, when an RBS and NatWest outage affected at least 6.5 million customers in the UK and lasted for weeks. The Register exclusively revealed how the ballsup happened here.
In 2014 the banks were slapped with a £56m fine by regulators, who warned that the disaster could have threatened the stability of the entire financial system.
The Register has contacted Natwest for a comment. ®
Sponsored: Journey to a cloud phone system
Google Leverages AI To Automatically Lock Phones During Theft
Amid increasing incidents of mobile phone thefts, Google has launched an AI-based feature that automatically locks the s... Read more
Microsofts Emissions Surge Nearly 30% Amid AI Demand Growth
Microsoft has reported a nearly 30% increase in its emissions from 2020 to 2023, underscoring the challenges the tech gi... Read more
Impact Of AWS Leadership Change On The Global AI Race
The recent leadership transition at Amazon Web Services (AWS), with Adam Selipsky stepping down and Matt Garman taking t... Read more
The Global Impact Of App Stores On Technology And Economy
Since Apple launched its App Store in 2008, app stores have become a central feature of the digital landscape, reshaping... Read more
Alibaba's Cloud Investment Strategy: Fuelling AI Innovation And Growth
Alibaba Group's cloud business, Alibaba Cloud, has emerged as a powerhouse in the tech industry, spearheading innovation... Read more
Elon Musk Takes On Government 'Censorship': A Clash Of Titans In The Digital Arena
Elon Musk's recent endeavors to challenge government-led content takedowns mark a significant development in the ongoing... Read more