Civica Bags £25m Deal To Handle Web Portal For UK National Driver Offender Retraining Scheme

IT services outfit Civica has bagged a £25m contract to provide a managed service to support bespoke software and data integration for the UK National Driver Offender Retraining Scheme (NDORS).

Run by the UKROEd (UK Road Offender Education) nonprofit, the scheme aims to retrain drivers found guilty of common traffic offences. Already accessing the system are UK police forces, training providers, and members of the public who need to access driver training.

In a contract award notice published late last week, UKROEd named Civica, the privately owned UK-based public sector software integrator, as the company set to provide a managed service to ensure "that it continues to reliably support up to 2 million people who access its services annually."

"The chosen service provider will act as the prime contractor for maintenance and support as well as ongoing development and enhancement of the platform and the secure, UK domiciled, hosting of all data and technology assets," it says.

The contractor will run the web-based portal, including the management of APIs to allow programmatic access to key system functions. The application is written in Angular, a JavaScript-based open-source front-end web framework, and C# using the .NET WebAPI framework.

The system, dubbed DORS+, consists of four web-based portals which support police forces to help them register and administer offenders requiring "behavioural change education"; train providers to allow them to list course availability and manage attendance; allow the public to search for and arrange the appropriate training.

Civica is to act as the prime contractor for maintenance and support as well as ongoing development and enhancement of the platform and "the secure, UK domiciled, hosting of all data and technology assets." The initial contract is set for four years, with options to renew twice for two years eahc time.

The contract award comes on the back of the company winning deals with Norfolk County Council and Liverpool City Council, as well as housing association People for Places.

On its website, NDORS says that in response to the COVID-19 pandemic, all classroom courses have been temporarily replaced by digital courses until 3 August. ®

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