SeABANK - Best Customer Service Bank Vietnam 2017

Global Financial Market Review (GFM) is a dedicated online news portal that focuses on industries and news that are involved in the financial markets. As part of its coverage of this huge and multi-disciplined industry GFM has developed a series of Awards. The Awards have been developed to reward companies and institutions who have achieved notable success in their respective fields. The Awards have become a standard for reliability, performance and security within the financial community. 

In a challenging market the GFM Awards recognize the progress, achievement and leadership of Global companies and institutions that are engaged in the financial market, either directly or indirectly through those supporting it. GFM aims to promote award winners through the GFM website while also using its media partners to ensure that various other news agencies take up the announcements. 

Articles on the GFM site are read by in excess of 40,000,000 people per year. GFM benefits from not only producing its own editorials but aggregating focused news from a number of global news providers. As a truly global financial news portal GFM aims to ensure that the panel headed by the Publisher, with input from the research team choose winners that best reflect over achievement in the nominated category. 

With over 800,000 Twitter followers GFM Review has the largest following its in category. 

The awards selection panel used a wide range of criteria to come to their decisions on the 2017 award winners. Some of the general criteria depending on the industry included Transparency, Corporate Governance, Sustainability, Volume of transactions, Innovation, Customer Service. Some of the specific criteria used included Market Capitalization, Earnings per Share, Price/Earnings Ratio, Total Revenues, Net income, Operating Profits, Tier 1 Capital, Total Deposits, Loan to Deposit Ratio, Non-Performing Loan Ratio, Coverage and Provision. 

The judging panel are proud to award the following institution:


“Best Customer Service Bank Vietnam 2017” 

This Award recognises the exceptional manner in which SeABank has continued to focus on supporting and serving clients. The panel were impressed that SeABank had continued to develop its branches and release new products to ensure customers were at the centre of its business.

The Award also recognises SeABank Bank for its continued stability in a challenging economic environment and acknowledges the sound strategic policies that the bank has pursued over the last 12 months in regard to its business operations.

The process by which GFM Review reached this decision is open and unbiased. The research team identify a number of organizations in a given sector. This is passed to the Nominations Team who in turn contacts those institutions that have been nominated for the specific award. The judging panel then review the material presented before them and make a decision as to who, in their eyes, is worthy of the award.

About SeABank

SOUTHEAST ASIA COMMERCIAL JOINT STOCK BANK (SeABANK) SeABank is known as one of the leading commercial joint stock banks in Vietnam in terms of charter capital, distribution network, brand awareness and growth rate. 
Founded in 1994, SeABank has possessed a heritage of 23 years of development to build up its today great shape with charter capital of approximately VND 5,500 billion, total assets of over VND 103 trillion and a network of 160 branches and transaction points in 25 big cities and provinces across the country.

About GFM Review

Global Financial Market Review (GFM) is an online news portal that is focused on the financial industry. It has been developed to deliver informative and independent news from around the world. The articles on GFM are both sourced from a number of independent news sources as well as written in-house. This is reflected in the quality and insight that the portal delivers to readers. GFM readership is comprised of decision makers from global businesses including FT100 and Fortune 500 companies as well as high net worth individuals.